Technician NOT Online...
If you are a valuable TechPro IT Services customer and you need remote support, getting to this Support page will show you the status of the support technician. If the box above says No Available Sessions, it means the support technician is not available. Please call one of our numbers to get the technician to go online.
Technician IS Online...
When you see the words Join A Public Session above and there is a technician's name, chances are that the technician is helping another customer. Please call to confirm before you join. By calling, another available technician might be able to support you using our other support methods. This will ensure that you are not placed in a queue and should be able to get immediate assistance.
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